Privacy Policy

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Who we are

BDGS Digital (“BDGS Digital”, “we”, “us”) is a digital marketing, CRM, automation, and web development agency based in Malabon City, Metro Manila, Philippines. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit bdgsdigital.com, send us a message, or book a call with us.

Contact details: 40 Basilio St. Acacia, Malabon City, Philippines, 1474. Email: info@bdgsdigital.com. Phone: +63 999 227 9741.

Information we collect

Information you give us

Contact and business details you enter in our forms, such as your name, email, phone number, business name, website, the service you are interested in, an optional budget range, your preferred contact method, and your message.
Booking details when you schedule a call, such as your name, email, phone number, and the time you choose.
Anything you share with us by email, phone, video call, or social media messages.

Information collected automatically

When you visit the website, our servers, security tools, and analytics tools may collect technical information such as your IP address, browser and device type, pages visited, referring website, approximate location based on your IP address, and the date and time of your visit.

Information from third parties

We may receive limited information from advertising and social platforms, for example when you respond to one of our ads or contact us through a social media profile.

Website forms

When you submit a form on this website, your submission is stored in our website system and sent to our team by email so we can reply. We may also add your details to our CRM so we can keep track of the conversation and follow up as you requested.

CRM and booking

We use GoHighLevel as our CRM and booking system. When you book a call or become a client, your contact details, booking information, and conversation history are stored there so we can schedule calls, send confirmations and reminders, and manage our relationship with you.

Analytics

We may use analytics tools, such as Google Analytics, to understand how visitors use the website, for example which pages are visited and how people arrive on the site. These tools use cookies or similar technologies and help us improve the website and our content.

Cookies

Cookies are small files stored on your device. We may use:

Necessary cookies that keep the website secure and working, including for login and security features.
Analytics cookies that help us understand how the website is used.
Advertising cookies that help measure ad results and show relevant ads.

You can block or delete cookies in your browser settings. Some parts of the website may not work properly if necessary cookies are blocked. Where the law requires it, we will ask for your consent before using non-essential cookies.

Advertising technologies

We may use advertising tags and pixels, such as those provided by Google and Meta, to measure the results of our ads and to show our ads to people who have visited the website. You can manage ad personalization through your Google ad settings and your Meta ad preferences.

How we use your information

To reply to your inquiries and schedule calls.
To prepare proposals and deliver services you engage us for.
To send communications you asked for or agreed to receive.
To improve the website, our content, and our services.
To keep the website and our systems secure.
To meet legal, accounting, and regulatory obligations.

We process personal information based on your consent, to take steps at your request before entering a contract, to perform a contract, for our legitimate business interests, or to comply with the law, in line with the Data Privacy Act of 2012 (Republic Act No. 10173).

We do not sell your personal information. We share it only when needed, with:

Service providers that help us run the business, such as website hosting, CRM and booking, email, analytics, advertising, and website security providers.
Professional advisers, such as accountants or lawyers, where necessary.
Authorities, when required by law or to protect our rights.

Some of these providers may store or process information outside the Philippines. When this happens, we take reasonable steps to make sure your information remains protected.

International data transfers

Some of the tools we use, such as our CRM, email, analytics, and hosting providers, may store or process information on servers outside the Philippines. When this happens, we remain responsible for your personal information under the Data Privacy Act of 2012 and choose providers that apply comparable safeguards.

Data retention

We keep personal information only as long as we need it for the purposes described in this policy, or as long as the law requires. We review records from time to time and delete or anonymize information we no longer need.

Security

We use reasonable organizational, physical, and technical measures to protect personal information, including access controls and website security tools. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Personal data breaches

If a security incident affects your personal information, we will act to contain it, assess the risk, and notify the National Privacy Commission and affected individuals when the law requires it.

Your rights

Under the Data Privacy Act of 2012, you have the right to be informed, to access your personal information, to object to processing, to have your information corrected, to have it erased or blocked, to data portability, and to claim damages. You may also file a complaint with the National Privacy Commission.

If you live outside the Philippines, you may have similar rights under your local laws. To make a request, email info@bdgsdigital.com. We may need to verify your identity before acting on a request.

Children

This website and our services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

Third-party websites

The website may link to other websites and tools. We are not responsible for their content or privacy practices, so please review their policies before sharing information with them.

Changes to this policy

We may update this policy as our tools and practices change. The date at the top of this page shows when it was last updated.

Data protection officer

We have designated a data protection officer to handle privacy questions and requests. Send privacy concerns to info@bdgsdigital.com with “Attention: Data Protection Officer” in the subject line.

Contact us

For privacy questions or requests, email info@bdgsdigital.com, call +63 999 227 9741, or write to us at 40 Basilio St. Acacia, Malabon City, Philippines, 1474. You can also reach us through our contact page.